Snapjob: An online work and service booking system in Bacolod City

https://doi.org/10.70228/CBJ2022032

Cite this article Read this article

ABSTRACT

The pandemic has caused a variety of difficulties, such as substantial interruptions to the economy and the loss of jobs as a result of limits on physical contact. The recruitment method of hiring blue-collar workers have become inconsistent and complex impeding clients' capacity to acquire essential services. In order to tackle these concerns, researchers created SnapJob, an online booking system in Bacolod City that combines mobile and web applications to streamline the process of employing blue-collar workers. The mobile phone app employs global positioning system technology to determine and share the location of clients and workers, enabling efficient service requests. The web application allows administrators to efficiently manage workers, transactions, and client data. An Alpha Test was done with 31 Information Technology students at the University of St. La Salle to assess the system. The results showed an average mean score of 4.51, suggesting a high level of user satisfaction. A Beta Test comprising 31 students from different colleges and 5 BSIT instructors resulted in an average score of 4.5, providing additional evidence of the system's functionality and user satisfaction.  The data indicate that SnapJob successfully fulfills user expectations and functions effectively in practical scenarios. SnapJob has the ability to benefit blue-collar workers and job seekers in Bacolod City by streamlining the hiring process of blue-collar workers, improving access to services, and helping clients acquire the services they need.

Keywords: web, mobile, global positioning system, online booking, blue-collar work